We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute and comfortable
The bag is very nice and receive it very quickly I recommend the store
like these purses there beautiful this is the second one I buy,.
Nice arrived in perfect condition
Really beautiful bag highly recomended
slightly smaller than I expected but well made and useful
love my order thanks
great product - arrive very quickly
As in the photo
kicsit kisebb mint az 1 évvel ezelőtti
Very pleased with the item it is as pictured like it a lot
Although the internal zipper is loose, the backpack is very good and very comfortable and wide.
The backpack is very beautiful, nice colors and arrived before the expected time Thank you store.
Goods priyshov new poshtoyu Raza with Inimi goods, yakyust Garna, so on the type of raincoat, the arc of multiple
I love them, they're beautiful, size good and fit a lot of things. I haven't had contact with the store. It took a long time.
I am very happy with my new backpack. Nice colors, good material.
The backpack is not chasing. This is a special detail for me-gold-plated metal. Ale, I did not do it myself. To whom it is important to add to respect) I do not smell the smell of the smell, Ale I get to Vin viviva
Backpack square! The picture looks much more stretched. Because of this, I do not fit A4 leaves, only in Holy form. The fabric is crumpled, stuffed with soft filler for a couple of days until the failure-did not help. Actually the fabric itself is soft and sagging during socks. I would like a better lining. Somewhere there are strings sticking out, there is no smell. Zippers work well. The order was two weeks longer than promised.