We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well !!!
Perfect, A-1 reliable store, happy to buy from, will buy again in future-Thanks
Great, it fits up to the reflex inside, it's very practical and comfortable. In 13 days in Spain
Compliant product and very fast shipping. ++
Product very satisfactory, has good appearance bomno finish external and internal. Good quantity of compartments for something compact. Fits a toilet large on the main, Jun with a tablet and Chargers. Front pocket has space for pens, tool small, charger and mobile. Front Pocket Top holds keys and things very small. Version with side pocket for bottle, metal handle and padded handle more worthwhile.
Amazing and the fastest delivery ever!!
Perfect backpack, compact, great divisions. Here in Brazil or has these! Will sure.
Beautiful good material
Like the bag, but the picture looked better size.
The bag is much smaller than it looks in the picture.
Wonderful size is beautiful as described
Very fast and neat shipping from China in 9 days
Very good I recommend is the second I ask
Description fully corresponds. Packed in a black bag. Delivery to St. Petersburg 1 week! + the bag is large and not a rigid frame. I recommend the goods and the store.
Great bag, just like the picture. delivery fast ten days. Advise！！
The bag went for a long time, but it came! Bought for travel and travel. Bag satisfied! All as expected!
Excellent bag. Seller gift also very shewed. Fast shipping and gift bag
Great bag, better than I expected. I recommend the producer!
goods match the description. I recommend to everyone to buy!!!
I am very satisfied with the EURCOOL bag, compact and plenty of space, multifunctional, the shape of the bag keeps well. The store sent me the package very quickly, the USB cable works. China factory
Everything is super, the product reviews the description. I sell it, I sell it to my uncle.
good bag but just to many zipper so make a noise. overall ok and fast delivery thanks