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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Nickel products, but not delivered as expected, instead of delivered to my home it delivered to the relay point, but finally received.
Excellent. Super fast charging
Arrived normal, it was very fast, it is working normally.
Top charger. Heavy Ben
Nikel, as usual of this brand.
The power bank works very well a little on a large size but that's OK.
Article corresponding to the description. Shipping and fast delivery, I recommend this store!
Very good, it loads in turbo mode, and it arrived fast, I liked it too much
It looks good, the plastic is good. Showing the maximum 17.5 Watts gave out. I didn't check the tank. Packed in a bubble bag and in a box.
Looks great, came charged. There is a charging indicator.
Very fast shipping, it is loaded in half, the 20.000 one for four mobile charges. I am delighted with her
very good battery but bit heavy
Arrived in good condition
Well received. Charging will be good.
very very good
Fast delivery, goods as described.
I already tested and I liked it very much The interesting is fast charging Overtop
Very good priduct , im happy with it !
Like norms. Came, all 4 stripes were on fire. 1 phone charging: Phone 1.5 charged. After charging the power bank. 2 phone charge: 3 times charged the phone from 35% to 100. Still 1 strip left. For me, it's quite a normal assistant for an emergency.
Solid build did not get hot on fast unit charging. Used it with a 65watt cable fast charged oneplus android phone without getting warm in about 35 min. What I wanted for emergencies & backpack. Fast ship.
As allways i am happy with your great service and our Good partnership. Thank you very much we higly appriciate it. We Will continue to place our orders with you dear partner
The powerbank is so great. It charges my iphone 4 times from 0 to 100, so I think is so good. And I got it in an offer, so I can’t ask for more. It came so quickly so I can have it in my trip.
Works good! Good delivery! Battery time is excellent!
very good love it
Ordered with delivery from France through a Mr. Express warehouse in France. I arrived in Odessa in about 10 days. Heavy-400 grams. Connected the router-it works. Hope проработает long.