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Brand Name:
FHTDLO
Origin:
CN(Origin)
Model Number:
DC-JB
Material:
Cotton, ABS
Application:
NECK
Item Type:
Massage & Relaxation
Size:
Multi Size SML
Application:
NECK
Material:
Composite material
Item Type:
Massage & Relaxation
Feature-1:
Massage the neck
Feature-2:
Relieve neck pain
Feature-3:
Promote blood pressure circulatio
Feature-4:
Health Care Relaxation
Feature-5:
6 different massage modes
Feature-6:
16 Levels Power
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
19 reviews
100% of buyers enjoyed this product!
5 stars
(18)
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Great Price!
The massager is just as described and in good time
Very good, I will continue to buy next time, looking forward to the next cooperation, thank you store
Thank you. The shipment came very quickly, in two weeks, I was satisfied because I put on and liked how it warmed up and massaged. Thanks to the store
Arrived in a package and a large bubble wrap. I ordered without a box. Everything works. 10 additional attachments, the effect is similar to that of electropharesis. Charged by USB. It came loaded. The instructions are in English, but everything is intuitive. Lightweight, does not choke. I definitely recommend it.
fast shipments. The massager is safe and sound, and the packaging is perfect. In the kit: the massager itself, the USB cable used to massage from the network, the cable used to connect the massage patch, and the gel patch. Inspection of. work. I did not try to connect the patch because the massager was purchased as a gift. Currently, I am very satisfied with the order.
The massager arrives exactly one month later, working normally, checking, calming and relaxing. Will the cervical spine pain disappear? Time will tell. So far, I am very satisfied with the equipment, thanks to the store!
хорошая вещь всего передёргивает, одобряю
The courier was very fast and the courier took it home. The massage is good, only a good battery or rechargeable battery is needed, and it does not pull if it is cheap. Generally speaking, I recommend it. very good.
The shipment was fast, the goods were well packed and arrived undamaged. I checked that it works in all modes. Bring extra electrodes to massage the muscles of the back and neck well. My wife and I are very happy. Recently, I often have headaches, work for a long time, and have no activities in winter. In general, we really like it. I recommend it to all people who have cervical osteochondrosis. It is a good device for physical therapy at home, and it is not expensive. I don't know how long it will work, but it seems that everything is done very efficiently. I recommend stores and products to everyone.
everything is well packed, everything works, I advise the store. I did not communicate with the seller, there was no need
It's not מסאג ', it's a bit disturbing but solver problems chronic of pain, תקנו only with האלקטרודות
Shipping fast. Delivery is almost three weeks. I did not communicate with the store. Works. We need to figure out what and how. Thank you.
Arrived very quickly, in 25 days n Algeria. Not tried yet but I will leave an opinion after.
Super! I recommend. I'll order a tracking device. Seller Super!!!!
The product come complete within expected time. Could be informed that comes without batteries (AAA). The package could actually be a box. Will buy batteries AAA and test.
cool
Delivery is fast, everything works well.
As described.