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Easy returns and refunds
Free shipping worldwide
Origin:
Mainland China
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
34 reviews
100% of buyers enjoyed this product!
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Everything is super, the delivery has arrived, the delivery is fast
A comfortable thing, it came quickly, it performs its functions perfectly, you do not need to constantly pull the cap and if you have glass shelves, it gets rid of drifts in case of wet the covers of the paste. Squeezing out not so much but on In fact, you can press twice, you need to adapt to the electric brushes that would fall exactly into the bristles. It is glued to the flat surface, it will fall off on the rough surface over time, a less smooth tile will do, but it is better to flatten the bubbles with Velcro.
Delivery 2 weeks, packed in normal. Super dispenser, recommended store and product!!!
Should have arrived in a combined package with two bathroom shelves, but only one dispenser came. Really the delivery is fast. When I use-I will write
It looks very beautiful. The plastic is great. Came all over. But unfortunately not suitable for electric toothbrushes, they are small and all by. For ordinary brushes the very thing.
Cool) I took the children, now they fight, they have different pastes) thanks to the store
The order was delivered to Omsk in 20 days without damage, Everything as ordered and corresponds to the description. Looks good. Thank the store, I recommend the store.
Very functional and arrived super fast congratulations to the store
Too happy with my delivery purchase scheduled for April 15 received on March 27 very well packed thank you very much
Thank you, it works very well, only suitable for toothpaste with screw cap
Delivery is fast, no packaging, but all whole. The machine works fine, only there is no paste thread, you just need to insert it into the compactor and pump the paste. I recommend for purchase.
it does the job.childrens and adults toothpaste quantities as shown in the pictures.hope it worke well for loong time.
Everything is great. Packaging without box. Cellophane and pouch bag. Everything came whole.
14.02. discharged, received 05.03. I like it, I have checked it
This is my second order, this time for my children's bathroom. The product is accurate to the image, its use is perfect, it is simple to clean and the grip is solid and firm. I love it!✌Without a doubt I recommend it. Thank you store!
Good product, it came to me as it comes in the publication. It arrived very well packed, the order arrived earlier than scheduled. Excellent attention
The product arrived quickly enough, fully as described, the delivery of the damage is not fair to say the cool thing, save the toothpaste I put a fat plus
I liked it. At the same time constantly inside the remains of the paste...
The paste was not screwing in, but simply forced into the silicone seal. The paste is squeezed out exactly as much as necessary. The child uses an electric toothbrush, the bristles are round, it is not very comfortable to squeeze out.
The device works, he could not make a large pipe with 231 grams of Colgate paste, he simply shoved it clockwise into soft silicone, degreased the PVC panels in the bathroom with a white farm. Soap from Duru stains, Then washed it with clean water, wiped it with a napkin, the Scotch is kept tight, maybe someone will be useful to buy safely, the product is good...
I advise the store and the store very fast delivery to Volgograd
Yes, super, it is as described, it works, it is packed, thank you!!!
As long as everything works, like it☺️ Arrived late, but this is not a necessary thing, so it was not scary to be late.
Wonderful dispenser, but not all toothpastes are suitable. Delivered very quickly-in a week!
Fully working thing, finally you can apply toothpaste to the brush.