We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the backpack. Accommodates everything you need.
It only took 11 days arriving at San Francisco. Very sleek design and well made! Perfect for me to carry a full-body canon DSL, a 24-70 mm zoom lens, and a SpeedLite external flash. I like the additional pockets to keep the accessories. Two thumbs up!!!
The backpack is good. Durable. I am removing a star for the fact that the store did not answer any question in the messages!
The backpack is good. Took it as a gift. A gift of a doaolna.
The product is good! Fully as described! Reached the Tashkent in 40 days. Satisfied with the purchase! Seller recommend!
Before that I bought black, there is no pocket inside with a zipper mesh in the blue zipper, and everything is getting enough sleep
It's a small backpack, but with a fresh back, teleso Lens 1, standard lens 1, standard zoom 1 and simple prop storage. What can I hope for anymore .. It's a good one. It's really easy to put on your back. Of course, the design is a bread store. But if you don't die for that, you have nothing to hope for. ^ ^
I like the bag very much, it's not a big defect-the webbing is not critical Product and store recommend
Excellent workmanship and great cost benefit.
Perfect camerabag, i'm very pleased with it .
Good product and fast delivery. thanks
I love it!
In general, everything is good, convenient. Not enough small pocket inside the backpack for memory cards
The size fits and looks stylish The interior material is thick and powerful, so I think it will protect you well.
The backpack arrived quickly, it is very convenient because you can put the compartments yourself as it is convenient for you (with Velcro)
The backpack is great. The fabric is quite dense. I recommend it.
Not a bad bag. Its money is worth. But not Lowepro, of course))
Thanks to the store, promptly sent at the request. Despite the delay at the Post Office, the backpack managed to get to the trip. Tested in business-very convenient for a small set. All but the tablet fit. That is, he gets in, but interferes with getting the camera quickly. Of the cons: small rings for fastening at the bottom-it is not convenient to insert 2 straps into one to make one shoulder.
The manufacturer took into account the wishes of buyers. The front wall is sealed, the inner pocket is locked. Everything is great
Very good bag for your cameras and lenses. I recommend this. Delivery was very fast !!!