We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came to Rostov region for 26 days. The product corresponds to the description: women's shoes made of genuine leather on a small wedge. Size 39 per foot 24,5 cm-slightly small: in fact, the length of the insole is 24 cm. But, since the skin is soft and elastic-immediately stretch and do not squeeze the leg. Suitable for a wide foot. The insole is comfortable, slightly springs. Marriage or unpleasant smell-No. Product Code-recommend!
Thank you. All. Great!!!
Though it is late and understandable. Received it yesterday on June 3 after almost 3 months.
Ordered April 16 received May 26. Cool ballet flats, 0,5 cm unlikely, but stretch. I liked it very much! Thank u!
The parcel came to the Rostov region for a month. The product-corresponds to the description: women's shoes made of leather on a small wedge. Packed were-very good, reliable. On the foot-24,5 cm-slightly small. In fact-insole of the 39th size-on the foot of 24 cm. But, since the skin is very soft-quickly stretch and do not squeeze the leg. Leather-natural. Marriage or strong smell-No. Recommend!
The bales are very good, correspond to oaisia. Seller sent fast
Ballet flats are very soft, comfortable. Size fits perfectly. Delivery month. Recommend. Thank you and good luck in business!
All is well
Very good shoes. Size 40 fits 38. With the size guessed. Very satisfied. I will still order in this store.
These are excellent summer shoes! Completely as in the photo of the store. Made very neat, and the size approached me perfectly. I recommend the seller-responded to my letter, sent the order very quickly. Maybe I'll order another one. Thank you.
Soft and light, like the skin, but a terrible smell, maybe. This is such a glue!? Corresponds to my 39 size
Soft, comfortable, leather. The size took on the store's grid, everything corresponds. The goods are very satisfied. With the seller did not communicate
I hoped that they would fit, it's a pity that they were small in the trail. Made neatly, packed were in a puffy, the fullness is good. The smell of glue is creepy! And walking in them is not very convenient-under the heel some kind of feeling of instability. I took advantage of the free return, it turns out that I paid only 41 rubles. For the package in the mail. And then only because our mail did not have packages according to the size of the parcel and they memorized me huge ((I advise everyone: pack houses in ordinary boxes. There are no boxes on the mail, on packages, or even branded tape
Size at 39 need 42
Description accurate. Shoes comfortable, took for work. At 39 size took 40. Soft, comfortable, on a wide leg approached.
Very soft shoes for the summer. Leg breathes. It seemed small. But she did. And came up. As poured sat on the leg. I wear 39 size. Ordered 39. approached. Very satisfied with the purchase.
Good sneakers. soft, comfortable. at 37R took 38R. I'm a little loose. it's difficult to buy without trying on. came quickly. for 21 days. very well packed.
Ballet flats are good soft, but did not guess with the size. A little bit more.
All according to the description. Thank you and happy new year!