We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful, it is equal to the image and arrived before the date indicated.
Perfect Feet size, very comfortable, silicone gift tapets, and they go great Just to say a negative thing is that the front strips are a big bit, but maybe I have a very narrow foot.
Great Product, thank you very mutch.
Shoes as in the photo, delivery about a month. As a gift, another handbag for shoes and silicone protection for the foot
thank you for yours great job
Great store, communication with the message went super good, I asked him for tacon tacon and he put them on me
fast delivery, comfortable and flexible
Perfect as on the ad to see in time
Very thin sole
Shoes came super fast, I am happy with fast delivery! They are great shoes for the price, but I have to give 4 stars because the front is really wide and loose so it doesn't hold the front of the foot tightly as it should, fingers will probably slip to the front. Maybe someone with wide foot wouldn't notice. Besides that, everything is perfect, I even got a gift - a bag for them and a pair of clear covers for the heels. Thanks to the store!
Отличные туфли, мягкие удобные. Чётко подошли по размерной сетке. Рекомендую. Доставка 12 дней в Россию
Subject to product description
Very beautiful shoe also looks just like on the picture, unfortunately to retail at a size von39, better order one size larger
They're a little wide. The carving is accurate to the foot cm
Lot one was, but おおきかっ. one-2Size ちいさく たのむ and was good.
Very quickly came. In the set of pieces for a heel and a pink package for shoes) comfortable, soft. For this price is gorgeous!