We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
1st try in a very light windy day, out of control. Will try another windless day.
Good product, but is hard to stabilize in flight
It was delivered really well. There wasn’t any scratches or any problems. The helicopter is also easy to use. Good product. It was also delivered early.
Very bad batteries
The packaging could have been better done, the product is missing.
Clear everything works fine
Quite liked the product! Had a Syma 107 and found it easier to use than this model, but, this also is not difficult. Is very light and for external flights is because any current air throws it away. Used it in an open field and it fell to the ground and broke a propellers. Is not as strong as the ad shows.
very good ☺️☺️
Flies right: Right, left, front and back, up and down
Excellent product, the helicopter comes with all batteries and even with ready-to-fly charging, feels pretty solid and easy to maneuver, shipping was extremely fast! Shop 100% recommended
It takes about 4 weeks to 5 on average with respect to the product seems more color lead not so big but if it's good for value, it impresses me.
Just as advertised.
Actually works really well. I am very surprised
Helicopter just lovely. Take Model 28 cm. Management is not difficult. Helicopter listen just fine. Take two akkami. One is not very. Flying minutes 10 then charge 30. Recommend.
Got refund because the helicopter was destroyed and therefore not working.
Like the ad. Elicoptero good. My nephew loved.
works fine.little hard to control it
just arrived I am going to test it later I'll let you guys know if it's worth the money
Thank you ! !!. It's fast, slave top really beautiful highly recommended
The item is not received . But the store is not ainovat in this. This is the fault of the postal service. The refund went through without objection from the seller. I order this product again.
Parcel Arrived quickly corresponds well to the description everything was perfect recommend thank you to the store