We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful and very food!
Super recommend arrived fast and the right size
Just like the photo, my baby looks like a stuffed animal. Happy with the purchase and buy a larger size to last longer and put more warm clothes under this one. It's not so warm but I love it
Very cool combo, soft, fluffy and warm. The color is milk. Have used it for half a year, it is perfectly erased, the color does not change. The only thing, lightning began to pop up in the leg over time, but she just filed it. Recommend! I will most likely order later in another color and larger size.
As expected, very nice!
Very good, super hot
Comfortable, I recommend it
Identical to the advert, you can buy without fear!
Very good my daughter gustou thank you very much
Great. Material is very nice. Bigger than expected
It's very nice, it's fluffy but it's like. For halftime. It has No lining and therefore is not very warm. I don't know if it corresponds because I still don't try it, but since it doesn't have "feet" it is easier for it to serve longer. For the price is very good.
Really pretty and heater!!
Legs length is bit short
Okay. It's easy to put on. It's stuck, so I'm using it with a dryer.
It is beautiful, it is super warm, and I keep it to measure, I ship about 3 weeks
Comeless is very soft, plush both inside and outside. Of the minuses-fades, but, as practice shows, over time it will pass. Our size turned out to be exactly large, for a height of 70 cm-they drowned)) but it is good for growth.
Cute ומידה good מאודד
Kombezik Duzhe cultGet down the edge, it was cleaned up! Yakyust is good, zshitiy akuratno, Duge m 'yagenky and priemniy on the dotik! Duge is easy for rachunok mixed! Rosemir yak once and Thrones her stock on virist, we are 8, took rosemir on 9 city! Packing priyshov for 2 types of early! I recommend it!!❤& Middot;
Overall it is good, but mine came damaged, unfortunately for a gift couldn’t make it.
For Zimi and the autumn of those shchos, demand a shchov drive around the house!
Very nice products for me little girl and very hot
A little thin, but over all good for the price.