We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like the pony tail
It fascinates me, very pretty, has abusive hair and coly is great
Beautiful equal q the image. I love you
Perfect as I wanted. The color is o top. And the rendering is nickel. I recommend this store. Arrived folds quickly as expected.
Very beautiful I love iderm on the photo nothing to say thank you for the gifts soon
Thank you for the gift
I recommend the store to 100% it is the same as in the photo
The parcel came quickly, for 10 days, the tail is unmatched, the color coincided with mine, not heavy, looks voluminous, thanks to the store, I'm very happy.
Thank you very much I received my package. And I'm satisfied.
delivered very very fast,the hair is nice and soft.and also thanks for the small gift..love it...
It looks really nice. I like it. Thank you
this hair is very pretty, but it smells funny like chemicals. I will let it air out for a couple of days and see if it works. Colors are just as described in the pictures. curls are beautiful. this piece came very neat and in tact.
Great product and very nice to do with time
Nice tail! The image immediately becomes bright, cheerful, naughty! Yes, and the color perfectly approached (dark brown). I went to work in this wig, and no one guessed it wasn't their hair. It dresses simply: on its hair (on a bundle) fixed two scallops on two sides and tightened the elastic band. Pre-cooked studs were not needed, and so keeps perfectly. Termofiber hair, they are heat-treated. But to be honest, I don't see the point of buying a curly, and then straightening them. Delivery to Kazan is just under a month. All pleasant shopping.
They are very beautiful the locks
As in the picture
Beautiful ponytail. Quickly shipped. Excellent communication with the store.
Hairpin super super super I really like the delivery super fast such very rarely happens, I did not expect so quickly the store to send the parcel as they had a holiday of Chinese New Year.. And still tracked my order until the end, ordered February 3, received February 18) in 15 days arrived. Hair does not smell, does not shine like synthetics. Many thanks to the seller and definitely recommend the seller and Tawar! Thank you