We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Identical to the photo, I recommend it because I already bought a lot
The postiche is pleasant to the touch, I already ordered a lot because it is beautiful
just like picture
it looked nice but unfortunately i don't know how to put it
I read other peoples review before buying. My experience is not any different. This pony tail is very sweet and lovely. The hair is so full.
I have not used it yet but produced as in the photo a little less dense than I thought
Product well arrived, as in the photo. Just beautiful, I do not regret my purchase. I'll place another order.
I loved it, it's beautiful as it comes in the picture.
It's fabulous, it's spectacular. It's even better than photos.
I am very satisfied.
I arrive very fast ygual in the picture I love thank you
Beautiful I kiff
Very nice. I am very satisfied with my purchase I recommend it
Suis très contente de mon achat j' espère que ça tiendra longtemps
Omg I have already loved me several compliments as my hair is curly the same and the color combines with my hair looks like it's my natural hair
I like the pony tail
It fascinates me, very pretty, has abusive hair and coly is great
Beautiful equal q the image. I love you
Perfect as I wanted. The color is o top. And the rendering is nickel. I recommend this store. Arrived folds quickly as expected.
Very beautiful I love iderm on the photo nothing to say thank you for the gifts soon
Thank you for the gift
I recommend the store to 100% it is the same as in the photo
The parcel came quickly, for 10 days, the tail is unmatched, the color coincided with mine, not heavy, looks voluminous, thanks to the store, I'm very happy.