We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The female came quickly, for 2.5 weeks. A little upset that the chain of one handle was unfastened from the fastening, but nothing, the links were connected and fixed with pliers. Packed very well. Thank you.
Gorgeous, it was smaller than I thought but it fits loads in it so it’s the perfect size, going to buy the other colours now.
A good bag, an unpleasant smell is present, in the photo in the reviews looks lacquered, in life it does not shine so much, which is very good, the bag on the shoulder on the
Delivery fast, 2,5 weeks, came in Pyaterochka. It's whole, there was a package of air inside. Chains are strong, inside a small pocket on the side, one in the middle (to the bottom of the bag does not sew). Pretty roomy. There was a smell but not strong
Cool bag, looks decent, super fast delivery (to flax. OBL. 9 days), received a technoport in the post office (in technoport passed the DPD, all the information will come in SMS on the bodies, which will indicate the order the To the store Thank you very much!
Beautiful, roomy! Like in Za... Only for half the price. There is a strong smell, I hope it will quickly fade. Bag recommend
The bag is cool, looks expensive, like genuine leather. the lines are all even. I recommend.
Very well packed, beautiful, roomy. Satisfied
I thought the chain would be only a little, very thin, in some places the threads stuck out. And so a cool bag, thanks to the store, by the way, fast delivery!)
The bag is excellent, really liked. Thank you store!
Хорошая сумка, выполнена качественно,нигде ничего не торчит, цепи тяжёленькие довольно . Замок работает отлично. В целом понравилась
Correspond to the photo and description of the store. Quite roomy, liked. Delivery to Kazan is fast, about 3 weeks, were combined with other orders at the point of issue across the road from the house.
Симпатичная сумка. В реальности оказалась чуть Болшево, чем я ожидала
Very stylish and pleasant to the touch bag. Quite roomy, two large compartments, small in the middle with a zipper and a small inner pocket. There is a small smell, wore a couple of times and it seems that the smell has already begun to weathered. Accessories of dark color, made well. It's been two weeks. Recommend
Excellent bag, as in the dawn, there is no smell at all, to the touch is very pleasant, thanks)))) order do not even think, the accessories are good
A good bag, neat, well packed. Inside two departments, separates their lightning. Not one thread does not stick out)
A good bag, expectations met. It's been two weeks. Packed perfectly: with pollen and air bag. Delivered safely and safely.
Great bag. Very satisfied with the purchase. It looks stylish. They delivered to Moscow in 14 days. Seller-well done!!!
In general, the bag is satisfied. The only thing that the partition inside to the bottom of the bag is not sewn, but while the operation was not uncomfortable, since this pocket is pressed tightly to the bottom. It came without a package and the inscription of a well-known firm
The bag is very good, the only thing on the handles sticks out a little, but it's not a problem! You can cut it!