We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shelves, as they said, are aluminum. Velcro holds great. A set of dowels and self-tapping screws is present. the shelves themselves came a little scratched, but not critical.
The glue hasn't arrived, but everything is fine.
The goods have not been received. The money was returned.
Looks nice as described. But beware, the edges are quite sharp.
Look beautiful hinged paste not good
Good price performance top price fast delivery
There's lots of scratches on the surface of the metal. Otherwise works well.
I liked very good store sent fast recommend.
the shelf was bent at arrival
Very beautiful accessories
no dammages. good excelent
Delivery fast product Super
The product is very good
The product is good, the only problem is that it is hard to stick exactly the first time.
The product is OK, not crumpled.
Cool shelves, stainless steel 100%!!!!! Fasten with Velcro bolts, can withstand a decent weight, I checked it!, the store also gives the screws and everything you need to attach to the wall, but I have enough velcro) I advise
The shelves are good, arrived super fast. Well packed, all components in place, I definitely recommend
Good material looks a little light
It sticks very well to the bathroom, it holds a lot of weight, I let dry for 48 hours