We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The purchase is definitely worth it! The material is thick, and the bag is very spacious. It has a good amount of pockets and a good height, so it fits a good amount of stuff. (It can fit a MacBook air with its case)
A comfortable roomy bag, the child has been going to school with it for a month now, the flight is normal. The presence of a lock and pockets is a separate plus.
The bag is of good material, it is large and comfortable. The best thing is the handle that lengthens. Has good completions. The lining is perhaps of a very thin fabric, but it must be approved.
The bag is cool, comfortable. But a little stink, I hope it will erase.
The bag is not bad, as described. It fits a 13-inch laptop. Lightning works perfectly, does not get stuck. On the last photo, the webbing is not at its maximum length, there it can be lengthened a little more
The bag is very good, looks neat and expensive. Very large capacity Thank you store!)
I love this bag it’s sooo cute
The bag is hard enough, keeps the shape that I really liked. It was important for me that the pen would be made of one material with a bag. Most often they sell with thin handles, similar to a belt, which are not at all combined with the bag itself. Everything is perfect here. The lining, as expected, is thin, and the lock on the inner pocket is very flimsy, but for me it's not critical. I hope that I go with the bag for a long time.
the bag is really pretty and comfortable, I truly love it. it was delivered extremely quickly as well!
Anyway, it's cute! I talked with the stores and they were very friendly and helpful when I had questions. Once again, this charm is lovely
Bag is good, all as in the photo! Came quickly enough, with the store did not communicate
Cool!!! cheap and cute
Very beautiful and lightweight corduroy bag. It has a lining. So far everything is fine.
I like beige, the price is very good, there is no line. The zipper in the pocket works well! Thank you.
Everything is done very well. The material is pleasant, beautiful. The color is cool. Very roomy and comfortable to wear counting of a large number of pockets and wide strap.
A good roomy bag. Came in good condition, odorless