We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Классные кроссовки. Размер таблице не соответствует. На размер ноги 27 см подошел 42 р-р, а 43 р-р оказался очень большим, даже думали заказать 41.
Soft slippers. Running in them will certainly be uncomfortable, but for this price just good slippers to walk around the park.
хорошие лёгкие , на лето самый раз. размеры лучше на 1 больше брать . у меня 46,5 - 47 , заказал 48 , всё отлично подходит
Perfect, very beautiful. Excellent value for money.
Кроссовки легкие, красивые и качественные! Мужу понравились, только одевать их надо, как тапочки… У кого высокий подъем будет трудно одеть…Заказ в Англию пришёл быстро за 2 недели. Спасибо за быструю доставку и товар. Процветания магазину и успехов продавцу!
Very happy.. Deliver super fast and just like the picture.. That is very delicate by the fabric. Very nice
Bought in past. It will serve you about a year. Ordered 2 this time . Good shoes for money it cost.
Tennis is beautiful and light, found the reasonable material and the number was good, because I ordered a little bigger not tight.
m e pensaba que eran de seguridad pero son zapatillas de deporte pero son comodas
The dimensions of European countries are larger
True to size super comfortable
Thank you store. The goods are excellent. Took 47 size
The size ordered n received was 46 after chat with vendor. My husband took 1 size up as he has high instep. The shoes are overall very comfortable and light but the soles are a bit too thin for walking exercise. My husband is 96kg so after a 7km walk his soles were painful, although the shoes description is a walking shoe. Its more for casual wear n not heavy exercise. Such a pity coz he likes the colour very much. Will have to order a different design of sports shoe, for walking exercise purposes.
Tennis top beautiful and comfortable. Recommend
Got it. Very satisfied. new design. we will wear.
He arrived fast, comfortable slippers
Very long drove the parcel.