We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the size is accurate. and the weight is very light. I really love it.. ❤
beautiful!!! it was a little bit large but it’s not a problem
Shoes ordered 8.08.21 came 17.08.21 to the Penza region, the size is straight back to back, in the order lay additional rings
Very fast shipping to Poland. I love, it is exactly as in picture. Sellers very good, I recommend.
Good shoes, size fits.
I absolutely love them, they came better than I expected thank you :).
LOVE LOVE LOVE THEMMMMM sadly my big feet are the highest size the shop carried and they were still a bit narrow so I think that's just my size (10/42) but besides that they're wonderful . lightweight and soft inside
The delivery was fast and the shoes looks amazing Thank you! So much
Aoaooooo girls take!!! I had a big leg (26 cm) I picked up and found these for a very long time. I thought that pipets what a large heel/platform (Xs as correct) but no, it's easy to walk in them. The parcel came in 7 days in Peter. What can I say if your leg is the same as mine take 9,5, these shoes are great for me at 1 cm. If you have 26,5 then take 10 is perfect for you
Beautiful and light, guessed with the size. There was a month, packed well, but still crumpled in front. When walking, the elastic bands stretch and the heel almost bounces. You have to learn to walk so that this is not, ahh.
Great. I love it, really beautiful.. At the right size everything is great
Perfect fit! Strong fufu smell however should be ok once aired out. Very happy thank you store!
Very happy with my purchase! Exactly as described, super cute and light weight! Will definitely order from this store again <3
Shoe prettier than in the photo, wear a little big, but it's not embarrassing. Arrived in two weeks.
Very soft thank you
Great, but the band is very loose
They hurt a little but they’re exactly like the picture and super cute