We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thought it was a bit bigger, but liked. Arrived on time, well packed, recommend.
For some reason I thought that there would be a large size but also a cute good flashlight
The order came within a month, the store sent immediately. I liked the flashlight, it corresponds to the description, the battery is included. Will wait for the next New Year holidays, and as a gift, too, by the way, is good. The seller wish good sales)
Excellent. Good product. Arrives quickly to destination. Good communication with store.
Ordered as a gift on November 01, 2020 for Russian New Year December 31, 2020. The store quickly sent, but received only February 10, when no longer needed, on the way 95 days.
Милый фонарик, но очень маленький, на фото вообще выглядит чуть больше брелока))) Светит имитируя свечу. Шёл довольно долго, подучили только в новом году
Excellent! It is with a little shaky, imitating the lighting of a real candle.
I ordered 07.12.2020, in Kiev came 26.01.2021, wanted for the new year, and it even did not get to the old one, I already figured out the next one. And so everything is fine, everything works...
Molto carina, ci ha messo tantissimo ad arrivare . La data prevista é stata modificata ed è arrivata più di un mese dopo. Consiglio l’acquisto ma ordinatela almeno 3 mesi prima .
The order is delivered intact, it works, it burns T E, but oooochen small flashlight (
Very small, but very beautiful. There's a battery. Went very long 3 months
Доставка чуть меньше месяца. Фонарик маленький. Света от него как от свечки, лампочка, кстати, на неё и похожа. Работает от батареек
Very cute! We have used it for the whole Christmas season and it works very well. I’ll be ordering more for next Christmas.
Very good New Year's flashlight, battery included
Прелесть! Пришли просто супербыстро, хотя заказывала их достаточно поздно. Заказала шесть штук (половину в подарок) Все целенькие, все работают. Приходят сразу с батарейками. Смотрятся сказочно. Рекомендую.
Nice flashlight. It was December 31st. I put it on the table, it became more cozy. Everything came intact, without damage. The track was tracked, delivery to Moscow for a month. Definitely recommend both the product and the store.
The goods correspond to the description, came in time, but one lantern of two came damaged: crack the plastic-the screen on two sides and the roof has a split tip! Apparently ruined during transportation, but means the store needs to pack better!
пришел быстро, упакован хорошо. пожалели болтов, из-за этого фонарик шатался. вкрутили дополнительные.
Small sizes of a candlestick, already with batteries, for such money is very satisfied, bought for 269 rubles.