We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The ring is beautiful, but I found the stone a little fake. To see it's not a real stone.
craftmanship is spot on thank you!
Just bombezne! Duzhne can be beautiful
Very pretty ring!!!
Wrong size order. It's No. 5, but it's No. 9... It's too big ^ ^; The ring is pretty.
I brought 2 rings exactly the same one was stand still in silver and the other wasn’t the store said when I put my next order and he will send the earings that I packed out so I put out a pair of blue ones and told them that I would like the Rose red , below are some of our correspondence today I’ve got confirmation for the blue ones I paid for and and sees times one that does not mention anything about sending the same set of earings in the Rose read as promised, I feel a little disappointed because I believed the Wholesaler was being honest thank you for your time blessings Joanne
The duplex Stone, on top is transparent, the lower part is green with inclusions similar to Quartz. From Dalek looks like a natural stone. The color is beautiful saturated as an emerald. Shipping fast. The order is satisfied.
Beautiful ring arrived early so happy Thank You
Very nice ring recommended
It's beautiful, I like it so much I'll ask for more!
Convincing ring. I think it might be green dyed quartz. It passes for an emerald to me. Thanks!
More beautiful impossible
Very pretty, the most beautiful effect
It's very nice and put it is beautiful
It is very pretty and has a very wearable size the color is perfect I liked it very much. Thank you very much
A beautiful ring, its money costs
Very Pretty, TY
Well-received ~ strongly recommended ~
Very cute ring! I took it with a good discount. It came in a bag with a cloth for wiping. Before Mo the parcel was a month. Thanks!!!