We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice bag!
There was a month in the United Parcel. The material did not really like. A rag similar to a tarpaulin, but twice as thinner. I don't think it's enough for a long time. Three years ago I took a similar bag, but her synthetic material and very wear-resistant if the locks were not covered still can be used. I regretted that I did not take the same.
It's fine. This is the second bag. Slightly different style took.
I did not see it myself, they say the bag is good, thank you. We are waiting for other orders
Not the first time I take similar bags, I'm satisfied
The size is even more than expected
Its look very nice
Everything is fine.
Got it. Thank you.
A little short shoulder strap.
Norm bag. I liked that the belt is long-enough over the shoulder in the down jacket.
The bag is very good, everything corresponds to the description, the husband is happy, the parcel came quickly. I recommend the store.
Good sumarek. The tongues on the locks when walking beat about each other and ring, and so norms.
The bag is not bulky, but checked-accommodates many items. Three pockets outside and inside there is a pocket. There is a key ring. The fabric is similar to tarpaulin, there is a carrying handle and a wide tape woven over the shoulder (adjustable). Took the child for a trip to the store. But suitable for an adult as a "purse" on trips. As waiting places are justified, let's see how it will be worn. Seller recommend, thank you.
Very happy with bag, great for travelling. The strap is long enough to put over your shoulders, with lots of pockets and zips to put things in. Thanks