We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
love this shoe my baby love .it just as described
In my opinion, the excessive thin material was used on top and sole. It is doubt in comfortable shoe sock
Cool, the size slightly more came, most importantly not less))
Very beautiful perfect fitting and comfortable shoes genuine leather. Inner padded and lined.
Very soft. Very convenient delivery less than a month.
great value! fits perfect, and fast delivery. recommend store. thanks
Great shoes! Have usually ordered shoes size 44 and 45. Fit outstanding. Lighter shoe and comfortable. Very good workmanship.
Very pretty but seems fragile
Good product and excellent store
Get the order before expected delivery date. The order came to me about 41 day. Quite liked leather boots for men's casual shoes. Thanks for honesty. Hope remain so. As but honest but customer you won. And each time but with free market, all people maintain United.
Very good shoes & excellent store
really hard to get on! opening to tight. once on they fit
This is not real leather, but for the price they are OK.
very nice and comfortable
Beautifully stappertje and wonderfully supple, shipped quickly
Excellent product and service. Thanks
Nice shoes and perfectly match the description. Very comfortable and look great with jeans or casual clothing. I love the colour as it's pretty unique.
Nice Shoes and excellent store
Good product and quick delivery
wonderful product. very nice shape. came very quickly. perfect packing. many thanks.
Thank you, it came to me long before the date My friend andreita loved them.
The product is exactly as it looks and quite comfortable. However, at the time of delivery, $190 more was received under the name of customs duty. While the price paid seemed to include customs tax and transportation fee.
Good item and fast delivery