We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I took it for 44 everything is great, thanks to the store, I recommend the shoes for the summer for the price.
Fire!
Shoes look great. Shipping was very fast, 9 days to Holland. The soles look a bit dodgy, cant say if the soles will hold out after a bit of use.
Very comfortable and pleasant
Are wonderful.
The shoes fit, and are very well crafted with a great attention to detail. (I used my foot measurement to determine size) The order took 3 weeks to come to Canada, which is fairly quick. Very happy with the store and with my purchase.
Very beautiful thank the store is quickly sent❤️
Very good Thank you !
very nice shouses, but in our country is winter, and can say leyter
P E R F E C T !
Superb shoes, comfortable, fast delivery
love it, beautifull shoes .thank you
Perfect!!! Numbering just follow the description and all right!!! Is male, but bought me and loved!!!! Arrived very quickly and well packed!!! Very satisfied!!!
Thank you very much. It arrived safely on the 7th day after ordering. The color is just like the picture, the leather is soft, and it is very comfortable to wear and I am very satisfied.
looks cute
I arrive before 3 weeks. Good product
They got here fast. Same Wing photo
Very good
Ótimo.
Cool shoes! There are similar, but shoes-light, comfortable to wear. Only the sole is very soft, on the stones you can wipe.
I have the shoes Unfortunately not get
love this shoe my baby love .it just as described
Comfy
In my opinion, the excessive thin material was used on top and sole. It is doubt in comfortable shoe sock
Cool, the size slightly more came, most importantly not less))