We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, little details in the closing but I think nothing that cannot be solved. Good management of spaces wide and small at the same time. Especially for students it is very good. No raincoat
FASTEST shipping I have seen this year. Thank you!~
All Super! Well done, recommend
I love seve luxury I use it for work
Well, let's say $15 is still acceptable .. but for 20 you can find better in your country .. that's how in 4 photos ..
Very good purchase. Perfect for traveling. Very resistant and wide.
Beautiful backpack!!! 100% meets my expectations
I was satisfied very well done
Really well done.
Satisfied thank you
Viskas puikiai pasiūtas IR kokybė Labai Gera
fantastic it can hold all my meds (alot), my computer, and tablet.
Product consistent with its description and arrived before the scheduled date
The price is cheap, so it looks less durable.
It's great because there's a lot of space.
She arrived quite fast, she is perfect, not very big, not very small, she has many things. I liked it quite a bit.
Great backpack. Everything is stitched smoothly, the locks work. Roomy. The store of gratitude and prosperity!
Very comfortable and well-sewn backpack. For the city is the very thing. Keys, wallet, document and all sorts of small things can be shucked into any pockets. Do not stick out, I did not find unstitched places.
We can put a lot of things in it very spacious. Really very fast to delivery now to see in time if it does not break.
A good backpack for every day or as a hand luggage for the plane. Roomy, comfortable divisions. The dog rides very easily on the Snake
Okay, lots of pocket
Zippers are heavily fastened. You should always button-unbutton with both hands. Very roomy and durable