We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered on April 13, I already received it on May 6. Fast DeliveryShoes are good, for their price. There are some strings, but this is not a problem you can cut. Size 2, for an 8-month-old baby with a small margin, just for the first steps.
Very nice fabric good
Same as in the description, highly recommended
Our princess 10 month ordered 7-12 great recommend
Cool booties, baby 5 months a little big
Nice slippers, I would like the sole to be a little wider, because my daughter's leg is wide, but each child is different, and so everything is good!
Very pretty as it looks and very fast I like it
They're Super. Very soft
Only the shoe fabric has a strong aroma
Cool! Neatly sewn. The sole is rubber. Thread does not stick out
They carve very large, they are cool, but you can see that they are made of bad plastic, although for that price you cannot ask for more.
Just super. For 10 months just
High, but we are 6 months old, in May we will not have time to vilify
All order arrived in perfect condition thanks store
Very helped out as a house. Slippers.
Very nice thank you
I get the same
As described, satisfied, thank you.
They came on time and looked just as described
Same as the image