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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Goods come quickly, DPD Courier. my height 180 thin body. The sleeping space very much. very warm. Test will soon. Take the left and right.
A good sleeping bag. Zipper sometimes bites fabric. Growth 183 cm went well.
Shipping from Russia, the order came quickly. Despite the fact that stated that bag suitable for winter, very much doubt on this account. After two weeks выедем nature, check, just not too hot))
Converge left right soft light think from 0 до15с-20C to standards
It is ordered) right-and-left, 1,5 kg. With height 185 cm-bag at the time. Think that others would have been slightly low growth, although considered would be more warm version. K pritenzy no special… Zipper snack inside of bag, must be careful with that. Pillow as a gift!!! As experience in, will add a review… And now 5⭐And many thanks for the quick delivery of goods)))
Pretty plump, the winter is not necessary, but at 10 degrees will surely be warm. Weight 1.7 kg, and not 1.8. The compression bag stick is difficult and the bag pretty hlipenky. For my money bag wonderful.
Take just 4. right-left perfectly fit together. Delivery fast. Recommend.
As always foremost has been very fast. A pleasure shopping. Very serious store.
Fast shipping, all well packaged. Sleeping bag Super, even starting with carrying bag. Took the biggest, place rife, spinning/spin can be without tightness. Feel thin, but took the warmer months, so that would be enough. Have not tried in, but have itching to leave with him on the environment. Plus, bonuses, which can be more pleasant. Sleeping bag and store recommend.
Ordered bags 1.8 kg with left and right zipper. The mistake it was both the left zipper, returned goods received money and re-order with правосторонней zipper R. All of it, all good. Lost time, but the dollar fell the same bag ordered cheaper.