We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love them, for the first time I ordered shoes here and did not regret it, I read the reviews for a long time and ordered more than everything was fine, there was a strong smell but
All as in the description, comfortable shoes
Super shoes. Be sure to order! on my small and not a wide leg of the 35th size, sat perfectly!!
The size of two more than its can be taken
Cute, but on a constant basis I think I will not be able to wear, I think can crease will appear and bend in the nose. So I ordered for dresses, skirts. For a walk with a young man will go. Specific smell, weathered in an hour 3 can less. Delivery is fast enough, less than a month. Order can 2 weeks with small. I advise, for such a price is quite acceptable. The size approached me, do not press, but if you are not sure it is better to order the size. At its 37(23,5 cm) ordered 37.
Ботинки пришли ну очень быстро, через 2 недели. В подарок положили наклейки. На свой 36, заказала 37 размер и не ошиблась, все идеально подошло. Ботинки симпотичные, удобные. Правда присутствует резкий запах.
Came the perfect size. The smell is terrible, but it's expected) to Vladivostok in 19 days. This is shipping plus. I do not see much difference, the goods with regular delivery came in 22 days. Boots top for your money, consider this) for several seasons is not enough
Not well, I expected, to be honest, the worst) I thought, there will be light, on a stirring thin sole, on glue, curves, terrible, but not exactly)) I'm shocked, for 1070 on sale took, went 12 days to 5ku)) on my 230 ml always take 235, And then even the place is a little)) well, just shorter)))) boldly take-do not break down!)
Ботинки очень классные, мягкие. Есть небольшой ньюанс -клей виден. Но за деньги которые я брала-абсолютно допустимо. на свой 39 взяла 39, они мне впритык. Надеюсь, что разносятся. Знала что так и будет, обычно беру 40, но у продавца его не было.
All as in the picture, but it is felt that they are for one season. to very flimsy. Also rub a little and not very comfortable. Although I ordered 37, but still a little too small. And so everything suits me.
Boots came to St. Petersburg in less than 2 weeks. There is a small smell, but not critical. At 38 size (23,5) it is better to take 39.
Very beautiful, soft, small size, on the foot 24 cm-38 size is small, you need to take 39
Мне понравились за такие деньги- сидят очень мило. Пришли быстро. Запах есть, но уж на улице быстро проветрится) рекомендую!
The smell is there, but otherwise very good shoes. Kneading in the middle of the NUS when walking, over time it will be noticeable.
Excellent loffers, look as well as in the picture. Very soft, a little smell when opened, but he weathered in the day. Comfortable, it is better to take a larger size than wear. I wear 37, ordered 38, sit perfectly. Came very quickly to Moscow, only a week
Smells of course terrible) and so beautiful shoes, at 37 size-38 closely. I do not know how long they will serve, dermantin can be seen. But I hope, on dry asphalt for at least a season will serve
Good, soft, the sole is cool. the smell is, I hope it will fade. At the foot of almost 23 cm ordered 35, was not mistaken. My leg is wide, my shoes are just not "tight". Happy with your purchase
The daughter is delighted! Sewn neatly, there is a small smell, but I think it will leave with time. The parcel was waiting about a month. The size corresponds to the description.
Посылка приехала примерно за месяц. Туфли упакованы хорошо, правда немного пахнут, думаю постоят и запах выветрится. Подошва мягкая, гнется, и сама кожа тянется. С размером угадала, на свой 23,5 взяла 38 размер. На подошве написано 240, еще носок влезет и не будет тесно. У меня узкая нога и они сидят отлично, наверное тем у кого широкая стопа будут тесноваты. В целом качество пошива отличное, только не хватает люверсов на отверстиях для шнурков, так как кожа немного разрывается от них. Но за эту цену обувь довольно хорошая, если и износится можно еще купить. Всем довольна, спасибо продавцу!
Great! I love them, they are so comfortable and I even get a sticker sheet. I’m so happy with these shoes