We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love is the word for these shoes. They are very comfortable and light on my feet, everyone loves them. I'm very happy with them.
Very comfortable are perfect
Shapeless. Just in the store seeing would not take such
I bought my wife a gift. It's fine. The product corresponds to the description. Seller more thank you.
Love it! Light and cute
Perfect my miner is a nurse and tells me they're very comfortable.
Sneakers look like galoshes. On a broad leg. The size should be taken one more because they are small.
They arrived soon. Same as the description.
The shoes are very light weight appear as pictured. I think these a better one with socks or order them a half size smaller otherwise your feet are going to slide around in them and potentially create blisters. Otherwise, they’re pretty cute.
Sent shoes with marriage. but very quickly returned money. thank you for human decency
They are very comfortable breathable and cool so that I can work comfortably and hang with them in the summer. They're very sanding. They don't weigh anything.
Sneakers came in 2 months, the size corresponds to 39 by 39, there is a strong smell
Lovely I ordered a size 37, my size in Mexico is 23.5cms, this size fits me just, so if you wish you have a little slack ask for the next size china.
Everything is fine. It came quickly. The only negative-the picture is not as bright and clear, as in the picture and sit not on the leg, slightly freely.
excellent store i will buy again
Very satisfied with the goods: light, breathable, original! I will certainly order more!
Strong chemical smell from shoes!
It are well but at ankle it are wide if not I you recommend
Beautiful, light, fishnet fabric. But in my wide rise. Are in size. Shipping 3 weeks in ECB. Thank you
Are not the most comfortable q é tested But for the price are perfect
Same as announced, arrived RA I ask, the only thing is that I put on his 36,5, ordered the 37, if I ask the 36 is impossible.
Very comfortable, my second one
Light Legs nice well that no pressure and time in size Super shoes pattern cool bright
Very big. quite well at Full foot