We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got sneakers in three weeks. On the leg sit very well, soft and sewn very neatly. I'm happy, thank you to the store.
Nice and comfortable
Very, very cool! but you need to take a larger size.
Good Day to all. Sneakers just a bomb, look great, very comfortable. I took a foot 24 cm long, my leg is not narrow, I sat perfectly. I recommend the store. All good)
I take such a second time, I did not take it all summer, very comfortable!
Shoes are super, I recommend.
Super! Thank you very much! on the foot of 24 cm and a narrow foot came perfectly!
Sneakers cool recommend.
I ordered 6,5 and they sent me a 7, a little loose but fine
Turned out to be a little more than it should be
My leg is 24 cm, on the leg is excellent.
Ordered 11.03.2020, took it at the post on 28.03.2020. At its 38, ordered 8,5, approached-sit freely, but do not fall off. The color corresponds, slightly yellowish. When unpacking, the smell of rubber was slightly.
The size of 23,5 cm 6.5 perfectly fit. Narrow leg.
Super sneakers! Recommend!!!
Sneakers just class! I recommend. The size coincided exactly on the grid of sizes.
The parcel received with a note about the damage to the package. Inside the shoes was wet. I can not measure, but on the insole came up. To the store there are no complaints, it's already somewhere our tried
At 39 just right 25 cm feet, no longer suitable. soft very comfortable, I will order more white and will wait for heat.
At 24 cm. Took 40 (25 cm), too big, but it's better than small. You can put something in.