We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They look great. The links of the bracelet are fragile, you need to be careful when shortened
To Russia, it was very fast. And then two weeks in Russia. For a gift, until I opened it.
Nice one! See the pictures!
Very good product
Goods more beautiful than in the photo. Excellent store. Quick delivery.
Very good store. The watch is more beautiful than in the pictures.
Shipping in 16 days, excellent store
The watch is beautiful. Just like in the picture. It works perfectly. The description is very accurate. He arrived in exactly 15 days in Colombia. I recommend the brand and store. I'm very happy.
Часы Супер. Продавец Отличный. Советую всем
The watch is just super!!! All as in the picture. I have been watching this brand of Bobo bird for a long time I really like it, for a wooden box and accessories is already worth taking their products. Thanks for the service!!!
Ordered the 23 November arrived in Italy the 9 December. I was very worried because there was a small problem communication, but the store was outstanding and solved everything. These watches are really beautiful and unique. Are gifts very appreciated.
Very good condition! Never disappointed buying from this store
Just so pretty. I really like the pink dial
Very good store. Everything nicely packed. Quick delivery.
Hours good liked came quickly as will walk off later store well recommend
Excellent!!! Fast delivery and product identical to the photo. I am very satisfied with the product. I recommend to 100% this store. :)