We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty, I'm delighted
Everything has come.
I'm soo satisfied with this gorgeous thing! It can play your music from your phone, micro sd or usb drive and also it can play radio. Super brilliant speaker with beautiful design!
Everything is wonderful! Except for the voice of modes!
Very cool column!!! A feeling of a real gramophone is created, especially when ancient music sounds. Only, could not catch the FM radio station, but it is rather not in the column. To the store Thank you very much for just excellent packaging, fast delivery, responsibility and honesty! Product and seller recommend!
The goods are delivered on time and serviceable. The product is not made neatly. There was paint on the gramophone, the legs were creatively glued. I'll try to fix it myself.
Брала слушать радио. Отлично!
классно смотрится..и играет ничего..!
Manual bag hip tassel.
Very good product. All their modes work perfectly.
Super cute, good sound
Thank you cool column, fast delivery, I'm happy.
Llegó en perfectas condiciones, por ahora lo estoy usando y funciona muy bien (tiene buen sonido).
Perfect! Works fine, and the volume is quite high. Timely shipment.
Вещь! Очень давно искал именно такой, небыло.