We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really nice
Came perfectly packed, the condition is excellent. It was slightly free, although the size of the head is 60 cm.
the hat is beautiful shipping was fast to new yok. I will be ordering some more again
aside the bubbles and the slight wrinkles noticed on the hat, it's a good perfect fit.
Beautiful! I love it! As described and store stays in contact.
Perfect
Excellent. It lives up to its promise, and it comes in an inflatable wrap to protect it.
Very Accurate to the sales picture
Love this hat! ! Some say it looks like a certain style for different types of people, but I say everyone can make these fedoras look great with the right outfit!
I appreciate it
nice
The hat came in bubbles, the size is very large. The money was returned.
Thank you so much, I really appreciate it, it's as good as the picture.
Love this hat!! Some say it looks like a certain style for different kind of people but, I say everyone can make these fedoras look great with the right outfit!cool!!!
Everything is as shown in the picture. The packaging is nice and there are no wrinkles. Classic style, very nice color, keeps the shape. Very satisfied!
Faster than expected, great shipping packaging. The hat was not crushed in the mail. It looks just like the picture.
Very good product
perfect¡!!!! lovvvv
Отличноя cap can be легулиривать
Looks perfect, fits good, quick delivery, thanks
Excellent hat! Suitable for male and female head, thanks to sink marks inside. Class!
just beautiful. he love it ❤
Ordered the large size and it was very comfortable and the crown was deep enough. Also happy with the extra care of the packaging; the cap is safe and sound. Would definitely recommend!!! Thanks.
Ordered a large size, but it has a cord to make it fit snugly. What a great hat! Stylish and trendy! Shipped undamaged.
The hat was packaged nice in a plastic and not flat. The hat fits perfectly t and I'm ready to order other colors. This came under prime so shipping was fast. Thanks love my hat got alot of compliments!