We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Elegant! Very nice
material not soo good. butterfly can easy b torn away
Duge Class) Good) I recommend
superb.. We love it. fast shipping
Beautiful sneakers according to the image I have an 8-month-old baby and I ordered the size from 7 to 12 months and they are lazy, so I can wear them for a long time as I wanted
Wonderful and comfortable
I loved it right, my baby is 1 year and 4 months old
The shoes are very cool, the product arrived in Tulu very quickly. The boots are carefully sewn, I am satisfied with the product.
I liked them very much they are super beautiful, my nephew will look super good
Normal slippers, without defects. I roasted it for 9-12 miles, according to the Ustyltsy, I can't walk from the distance to the House, the heel in the child is not a flock ((
Delighted with the slippers, I recommend this store
Very nice I loved they are like in the ad photo
Class of children but Nada brothers rosmir such a yak is true) but I thought about little and took 13-18 and there it turned out to be a zaveliki) (and it was not scary to wake up to the little)
Top for bebe as it is not yet top
Item same as described and delivered quick, wish to buy from same store again
I love it, just beautiful on my son's leg
it was too small for my son. it's fine but for kids a year and below
Duge is pre-war