We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great beautiful! Beautiful size and beautiful material!
awsome product.. bigger than other dinosaurs in comparison. fast delivery
Thank you to the store, I advise the goods. Pretty.
Everything is super, the child is happy)
Very satisfied dinausore is big
As described thank you
The product corresponds to the description!
Great. Large and beautifully detailed. Almost collection.
The baby is happy.
Paid for the order on February 22, the store sent on February 22, came the goods to the Primorsky territory of Mihailovsky district on March 22, tracking on all the way, packed coincides with the seller's photo, the toy is plastic, light, thanks, I recommend.
I love it!
Large, heavy, rich in details and is stable alone. Arrived super fast. Came a green tone a bit darker than the ad-what, see the left even more beautiful. Very satisfied.
im so happy !!! i got the dino in just a few days!!!! tnx!
My son loves them!!
Great Dinosaur. The child really likes.
Buen precio para lo que es. Hay que colocarle un poco las patas para que se aguante pero mi niño tiene a su Espinosaurio de Jurassic Park. Jiji
Good Christmas present, arrived quickly. I placed a medium banana to get the idea of size. Very happy