We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack, fast delivery.
bag seems to be sturdy. it is indeed a big capacity bag. so I am very happy with it. recommended product and store.
An excellent backpack for your money, roomy, many compartments, inside the wire to output charging and headphones, as well as as a gift put a small keychain. Thank you.
I liked that many offices in the amount of small
The goods came whole. The backpack is big. Since September, there will be a child going to school with him
Super fast and all as described. Great backpack
Thank you, everything is fine!
For your money top
The backpack is just super. The seams are even, the smell is minor. Suitable for laptop and for study. Advise
A good backpack, everything is whole, without marriage. The parcel arrived quickly, sent was also fast)
Backpack for this money is just fire.
Everything is fine
It was more than I thought. And so everything is super
Nice backpack. Bulk. Sewn neatly, threads do not stick out anywhere.
I loved it. Great for laptop with keyboard, cables, etc lots of capacity
Everything came, looks like a good backpack, took for his wife, the only smell, but I think I'll wash and everything will be fine, the store put the keychain as a gift, to
Good backpack. I recommend. Thank you for the gifts, very much to the point.
Excellent backpack for your money. Even in a small laptop for 15 inches is placed with a huge margin of space The fabric of the zipper is flimsy in appearance, but holds
To Moscow 24 days. Smell of rubber. Sorry for the straps and the handle will stretch. From 2.5 kg. to 3 kg will be OK.
Fast. What I wanted. Thank you. I recommend the store and the goods.
Very large backpack, as in the description. Cost attractive. Included wires for connection and keychain.
All As Describe