We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exquisite and beautiful
Excellent new arrival fast
Good workmanship and durable material.
Received within 3 weeks. As described.
Exact product to desceiption and very pretty
Conform to the description, received in time very well packaged. I am satisfied with my order, did not contact the store. I recommend the seller
The 13th was ordered, the 29th was received at the cash desk of 5' Ki. These shelves are ordered not for the first time-the shelves are made soundly. Thank you!
Worth your money, everything is clear. Recommend!
Very beautiful and durable.
Long went the goods. I thought I was lost again, but everything is OK. The shelf is good.
Sturdy and beautiful. It's packed good and blemishes. Much like in the picture, elegant and slim. Satisfied מאד! Thank you very much!
Everything is clear! Thin durable metal, light but did not bend under the weight of dispensers. Perfectly black, perfectly matte. Without chips and flaws. Is 100% happy. Read more at @ ftv_nataly
Good shelf, but thin. Without damage, in a good package, so I'm happy with the order. It came quickly
The shelf came quickly, looks good, pumped up only packing-just one layer of pupyrki, the shelf was not a miracle
Look good in actual. Nice material and design.
Пришли быстро, качество покраса нормальное, есть небольшой недочёт на невидимой части, к покупке советую, смотрится хорошо
Second order and always the same serious. Fast delivery and super finish.