We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Correspondence to month attentes
Class, just expected more, backpack.
I liked the bag very much. beautiful and comfortable. thought out and comfortable compartments of the bag. came in two weeks. thanks to the store.
My wife liked this very comfortable bag
Wonderful handbag! Very soft, many pockets, all zippers work perfectly! The store very quickly sent the goods. Very fast delivery. The seller put a small souvenir-key chain, very nice)) I recommend the seller and the goods!
Backpack Super, roomy I liked despite the fact that small, I recommend the store and backpack to everyone!!!
The item is as I expected, it's very nice, I like it very much. The item it's like described, well packed and fast delivery. Thanks for the gift, the Doraemon's key holder
Very good backpack on one shoulder, cool.
Everything is super, packed very well. Thank you for the gift in the form of a keychain. I recommend to buy.
Very beautiful. comfortable.
i was very happy
Great bag! The material is soft. Many pockets and there is a hole for headphones. The store put the flavor and a small gift! So cute! Thank you very much. Recommend.
It's OK, thanks to the store.
10 звёзд все как в описании. Рукзачеч просто бомба. Прошито аккуратно, молнии работают, запаха постороннего нет, мягонький так бы и мял в руках))). Заказ пришёл быстро, упакован аккуратно и качественно. Продовец быстро оформил заказ и отправил,пришел рюкзачек вовремя. Большое спасибо вам. Рекомендую товар и продовца.
Bag Super! Smells nice. Not the skin of course, but the look is wonderful at its cost. Thanks to store and manufacturer. And special thanks for the cute keychain!
Good compact backpack. The store put a gift, for which Thank you!
Hi very good or the product and all I have bought have arrived in good condition and on the appropriate date.. Some have even arrived before the scheduled date.. That's Exelant because so you can keep buying and you don't have to wait that long to receive the product.. Offers are also very good. Just a doubt as I do to make an order for example I want to buy five wallets but different colors as done.. Or the. Do you send in different colors already?
Beautiful! Better than expected!