We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Up to 6 months size fit. Only Linden in my opinion is a little short, the part of the Linden is not closed
Not bad shoes, I didn't guess the size, large, but this is not critical. Of the minuses, very large protruding seams inside the shoes, took a child 5 months old
Very well, they seem to keep warm. The scratch holds up well for now and they are soft inside. Delivery was fast
Booties are generally class! I took 0-6 months, 10 cm per leg. But it was necessary to have more) we wear it right now with a winter comic. Planned to viliate in the spring
Good, I like it very much, but the delivery is long
My daughter loves it
The product reached Moscow very quickly, satisfied
So cute ^-^
Runs a little larger but that’s just room to grow! I think they’re cute on my baby. His dad calls them his Ugg’s lol
Good topatulki, the baby will wear them in spring
Rain boots неплохие
Arrived after 13 days. very cute
Top! These slippers are perfect for a 5 month old baby. They are all warm and easy to put on. I recommend. I 'd take the size bigger next time
These little booties are warm, very soft, and exactly what I was looking for. The original color I ordered was out of stock after I placed the order so the store communicated and let me choose another pair. Shipping was therefore delayed while they located the new color but otherwise it was still a good purchase!
Good slippers. But only for non-walking kids. The seam inside is very rough will Press.
Live turned out to be a little less than in the photo
Adorable! After few days the Velcro didn’t stick too well anymore but would still recommend
Cute. Canvas cozy. Bit missing shape after shipping
The product identical to the picture. Good material and desing, soft. Thank you.
She wears it every day!
Exactly as pictured, fast shipping
Cool in size