We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered different colors, cool as the picture, thank you!
Garni Juge light.
Wonderful booties sandals, they are great for us for a year. I love it
Unfortunately, this model of this size did not come. I ordered 22 pairs in total, and 21 pairs came. I would like to somehow compensate for the cost of this pair of sandals.
The sandals are pretty, arrived quickly in two weeks, my baby is 1 year old, we are great, but the big ones are not small))), still satisfied, thanks to the store
Seen as described, very satisfied
The smallest size is a little big for us. It was necessary to order with a closed toe, the little ones stumbles into them. Maybe in the summer we will ride a couple of times in a stroller and take a photo session☺️ Maybe at home we will go to them or to the beach, well, for this cost is normal☺️ They are light, all stitched☺️ The leg is not fixed at all. These sandals are not for the first steps☺️ Would not order a second time☺️
Great sandals, soft
Chic sandals. Soft, all stitched
Great item. Exactly as described.
Love that give to adjust super well to cling to the baby's foot
They are very beautiful I hope and they are ala Babe
They are very beautiful, but they were too big for my baby, it was better for 0 to 6 months and it is 9 months old and it was too big
The sandals are very cute, the 11,5 cm foot is big enough It was possible to take a size smaller
Pretty. Like from a picture. By the summer I think will be the very thing
Foot 11,5 cm slightly loose leg thin
Delivered in two weeks to the Samara region, the sandals are soft and pleasant to the touch
They're just Gorgeous Thank you very much
Seemingly super)) we will try in warm weather) the order arrived quickly. Thanks store)