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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Falls smaller. Size 2 is 12cm in total, with foot should be so at 10cm. My grandson has just turned 6 months oldUnfortunately does not fit in. But depending on the child, of course. The shoes are nice.❤️
Are really cute
Very happy with shoes, they look super cute. Shipping was really fast too, just 11 days.
Very nice are the same as in the photo only that my child is 12 months old and the shoes are 18 and they are a bit tight
I like it
Its lovely..i orderd a big one and its superb siz..Thank u store..recommended
I liked it very much, it is the size, should have arrived on April 14, and arrived on March 26 (almost 3 weeks earlier-generally Super), cute, with the photo it matches, the store sent the order quickly. Seller and product.
Soft and beautiful, came quickly, baby is 9 months old, a little big, but I wanted to. came quickly.
thank you to the store. The item complies with the description. The delivery was fast. The item came well packaged. I recommend the seller.thank you for the gift
Thanks to the store recommended satisfied with your purchase very cool sneakers comfortable soft baby wears a satisfied size matching three-piece by 13 cm
My daughter is 11 months old, there is still a supply. it will be for the summer.
exactly like the picture. very cute .
Martinique Arrived in 1 month on the Martinique In accordance with the description.
Fits good. Looks good. I will be buying from this store again.
It happened in just 24 days. Thanks to the store, I recommend
So cute, just super. Delivery is fast less than a month, Russia has not been tracked. Thanks to the store.
Ordered on January 20, arrived on February 16. Everything is fine, 12,5 cm full-legated, just right only)
The sneakers are good, the delivery arrived early, and the price is much cheaper than the VB
It's just lovely, everything is perfect, I advise you to take it without hesitation
Are in seeing dad beautiful I buy but actually the photo does not make you see how beautiful they are
Love them, I didn’t know the size of the feet for the baby getting them but they fit right on spot, if it was 1 cm smaller they would of been to small, but they fit✌
happy with the purchase. shipping is super fast and highly recommend the store. thank you
Rather nice to see in time when baby will have them at the feet (arrivals without paper to repay the interior so crushed I advise to put paper in it to resume the shape)
They are cute agreed to their price and comfortable for babies
good for price