We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute and comfortable for the baby
They arrived in good condition. Very comfortable for the feet of my guagüita.
I loved they are very cute and warm
It's me and the tariff
Super cute. Just as descrobed. Would buy again.
Cute and comfy apart for the elastic that’s too tight on the ankle. It’s all red when I remove them. I guess i need to upgrade the size next time
I loved it, it's beautiful just like the announcement.
Super cute! Comfortable. Just like the photo. I liked them.
Cute. sewn evenly and neatly
Very cute and soft. vivid colours.
Very cute, I recommend them. Order exact size Reach Me ahead of time
Pity that there is no good anti-slip underneath. For the rest Nice, the model keeps my daughter on well.
Item as described
perfect, smooth and delicate for a baby girl! we absolutely love it.
Super cute little slippers and as described. Exactly like the photo.
Everything is super! Delivered early! Like it very much. Size in size! Son 9 months-just has a 0,5 cm reserve. Satisfied with the purchase!
We are one year old, the size is only for us, for a month can and will be enough. And so I like the product, comfortable, warm, do not fall off my feet due to rubber bands.
Thank you very good lovely
This is the kind of slippers my granddaughter love, very suitable to her small feet and she just loves them
The plantunflas are beautiful, as the photo comes. I am delighted, I would buy them again without hesitation.
Very good slippers, grandson likes it, wears it with pleasure. Thank you