We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sweetest shoes. Ballet flats very beautiful gently pink color. For the summer will look great. We still have a margin, but they don't look big.
The best shoes. Very comfortable!!! Soft, flexible. Atipas is better!! Came size in size!!
Cute, soft. But not for walking, of course. Daughter 8 months, and just right. I will be small year
Standard tapusi, only the color is very dull, try to match the suit or dress
Great for that kind of money! On other sites they are from 600 p
The tupchouli are cute, but they came with a marriage, the glue in the most prominent place of the bow :(
Came faster than stated, almost a month earlier, thank you)
Good, without threads, dense, the seams are even, the sole is dense, the Velcro is good for six months! There are no flaws.
Very cute, my daughter has a little bigger feet and they fit her at 6.5 months.
Arrived in 14 days exactly, in general package Awesome! It is really 6-12 cm by 12 cm, we have 11 cm, and they are straight in size, but for example you can't wear a sock Sole with rubber pens, sewn well, there is no glue or something, there is also a smell
Great shoes for your money, I recommend. Arrived shoes in the mouth of the NAB. People in only 13 days
Great slippers for this amount
Precious 6 and 12 months. Thanks to the store
Cutest slippers!!!5 months, leg about 10 cm, in size!
Love the beautiful
Such as the image very beautiful
Beautiful, same description I loved
As in photography
I liked the shoes very much. I'll order more.
In principle, beautiful shoes, not quite white, but more dairy (or even yellowing). But the size is not the same. I took 6-12, in fact it is 6-9, the insole is 11.8 cm, 10 months right next to the child. So take a size larger. The second time I would not take, the yellowness confuses me very much.
Like the slippers very much) we have 10,5 cm large on the leg yet, but the photo does not show