We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So cute. Patty
A very loving package. I’ll recommend the store
It's a little small. But it's beautiful. Subesite
Like the product.
I asked for 24 months and it's too small
Material as the description
The fabric is thin and small .. but pretty
Came as expected!!! Very good!!
Looks super nice. Thin fabric, already Summerly
Nice clothes very beautiful fast delivery thanks to the store
I received the item on time. Not the actual size I thought but still cool
The product arrived as the description. In good condition
They were cute & the material real nice
Nice item, looks good on my little girl
It's very nice, the fabric is thin and fresh only that comes smaller, I ordered size 6 months and it's for a smaller baby, if you're going to ask for larger sizes.
The pant set is very nice cute soft and comfortable and it was sewn very well. I did not have any communication with the store because I did not have any reason to contact the seller. It took about a month to get the order delivered to Tennessee in the USA. Thank you.
She's beautiful, well done, just my baby is 5 months old and she's chubby and she's only 18 months old.
Thin screen, fast shipping GDL
It's very nice and I arrive sooner than I expected very fast, only the size says three months but it's like for newborn comes reduced from out there all excellent I recommend
Arrived before the scheduled date, thanks
Great, beautiful. Excellent material. I am very satisfied
Beautiful i love it
Wow I will definitely order again