We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
adecuado, todo correcto, falta probar
Wonderful product, great to replace paper Butter, both for baking cookies, as for lard them.
tested its nice and usefully. 10 item
Shipping: Arrived after 24days Packaging: Each roll in a separate plastic. Outside a strong black shopping plastic hold together by a strong tape. Goods: sturdy, thicker than I've expected - that's a positive nice surprise! Looks good, looking forward to test it. Unpacking overall review: 5* Recommend store and good
Super recommend this store, product shipped with agility and well packed, item fulfilled what was offered and just not assess still in use, more very happy by acquisition
good product I'm very satisfied
Delivery to Kiev 3 weeks. Everything corresponds to the description. The mat is quite dense. I did not communicate with the store. I haven't tried it yet.
Thank you, everything is fine. The rug for 98 rubles turned out.
Delivery to Ukraine N.P. Mats correspond to the description. I recommend the store and the goods!
Very good mats: Anything does not stick, I recommend to everyone, checked on pastries and meat. In the photo, the mat is after washing.
Good thing, I use for drinking in the oven. I like it, it does not burn, it's easy to clean. Very convenient thing.
Good product, very fast shipping!!!
Mats are excellent, I took my mother because I use this not the first time. Packing good mats have not hurt
Did not check, looks good. I will check and complement the review. Correspond to the description, not crumpled and not torn. Seller recommend
Заказ пришел в указанный срок. Соответствует рекламе и моему выбору. Коврики свёрнуты в тубус, изломов нет. Очень удобная вещь на кухне. можно запекать на них все что угодно. Нечего не пристает, моется легко. Спасибо. Могу рекомендовать товар и продавца.
Reusable comfortable mats for oven, grill, etc. In the parcel, each one was rolled into a roll. Already used in the oven when baking at high temperature instead of parchment paper: did not burn, did not leave a smell, easily washed.
Great mat. I use both locking in the oven, and on the street on the coals. It is washed well to use more than once. I advise you to buy.
The store is a decent man. Quickly sent, quickly arrived. Corresponds to the description. Very satisfied!!! I recommend the seller and the store.! Elegant non-stick Teflon fabric. Recommend!!!
goods delivered, everything is fine, fast delivery, goods correspond to the description, so far only tested in an electric oven