We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came well packed, but still crumpled, the week lies and does not straighten, inside the tape is torn off
Perfectly packed, corresponds to the description completely, did not crumple, although packed in an ordinary inflated package. I did not communicate with the store.
Muito bom, veio bem embalado, com proteção para não chegar amassado. Recomendo.
Excellent hat, came flat, packed well
I received well and as well satisfied for the package and well protected they arrive quickly before the scheduled date so thank you very much I'm happy
As description, very good material and good finishing
The hat arrived well packed. However there was a slight tilt in the brim but I guess I can fix it. otherwise the store did a good job.
looks great I just dont understand if it includes VAT why i had to pay also to post office♀️
Ordered 03.10, took 06.11 at the point of issue (Kazan) due to difficulties of delivery service. The hat is dense, on my wide head is free. Packed just better nowhere: not at all.
really secure package, the hat was not wrinkly at all and stuff, really sturdy, i love this, would recommend
A big thank you for the store
Cute, to my husband who. I'm right out of my head, arrived in a month approx.
In general, for its price-normal, but it could be slightly more accurate (sticking threads, drops/stains of glue). Delivery 40 days to Belarus
Month to Odessa region. Came with an air gunner, almost not bent, only small things. Thank you so much to the store
Perfect thank you, little worries during delivery but the item is perfect!
The hat is good. For this money, you can not find anything better. Hunting is good. Packed well. It's been a month.
가격에 비하면 생각보다 퀄리티가 좋았습니다. 살짝 찌그러져 배송되었지만 손으로 살살 펴주니 원형으로 돌아왔습니다. 모자챙 테두리에 철사가 들어있어서 모양을 살살 잡아주면 원하는 형태로 챙을 만들 수 있습니다. 전 인디아나 죤스 모자 형태로 했습니다. 모자 내부에 끈이 있어서 크기를 조절할 수 있습니다. 간단한 방법이지만 꽤 조절이 잘 됩니다. 그리고 의외로 가벼워서 머리에 부담이 없네요.
I got exactly what I ordered, it's very nice the hat and very soft material, I recommend.