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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The products arrived before the stipulated date, very well packed. All sealed, intact.
Was delivered two weeks delay after three months and two weeks after my payment. All right. All right. The bottles were protected with an air bag. Thanks to the store.
Sent quickly. the delivery was very long 47 days, but the store wrote that the package was delayed, thanks for it, everything arrived well packed
Excellent store and item. You can trust this seller, honest. Do business again. AAA++++
The shipment has taken a while. The product has arrived in good condition and is very well packed. Brings little quantity. To expect good results
Good
The goods are at the garny station, the buv is packed with a capsule from the other, and the time is normal, the cream of the Troechki Rostanuv, ale I think that it is not for the store to sell,
Delivery was delayed by a week. Combined 2 orders into one. Packed very well, in a puffed bag. I haven't tried it yet. I'll add it later. Thank you. I recommend it.
Thanks to the store, I received everything in the shortest time, the product is very well packed, I am satisfied. In good packages, you can give.
Great product, well packed, fast delivery, I am very satisfied, I recommend
Beautiful good smell product I would give a notice when I would have it test
Good
Packed very nice, Announces the super, quickly came and already can't wait when użyję
bottle not full.
It looks good and smells, I don't know the result yet, thank you, I recommend the store
Fits all, test it straight. Good skin-friendly
Delight!The product presentation is gorgeous, the packaging is great, nothing crumpled! At first glance the cream is cool, the texture is good! I am very satisfied!The delivery is fast, thank you very much the store!❤️ I definitely recommend this store to everyone!✌️
The store is super, worried about the delivery, wrote that I will receive it soon, well packed, every box in film
Received the goods 40 days before Lithuania. It looks great. Well, the result will be visible after use.
I have several comments to begin with, the package arrived very quickly in mexico very well wrapped. The creams are small but look very good as soon as you try them. Has a super price. I recommend them and I thank the store. Blessings
Good creams, I use them all the time.
I like it but the indications are in another language
Everything was closed very well but serum is not a full bottle, I don't know with the results yet
Very good
Arrived before the date. Very well packed, products sealed and, just like advertised. I loved