We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm doing it for the sound of the reviews! Hey, hey, hey, hey, hey! Everything was similar)))))
Palm tree was U Me 14 days of order so very quickly. Is very well made.
It looks real.
Looks amazing. Nice colour, looks real flowers. I might need to order a few more. Delivery was very quick and came up well packaged. I'm happy with the purchase.
It's very good. To be an artificial plant, it looks great.
Thank you to the store arrived in time well packaged!
I bought 88cm 9 leaves. Shipping was fast.
Very cool leaves, madly liked. They look like natural.
Very good. Looks very nice and the stems are sturdy.
OK FreeShipping very fast
I love it! Just like in the picture. It looks real.
Un poco bajita, pero la he puesto en una maceta de una natural que le quedaba una hoja y ha queda bien.
Very fast delivery. 14 days to Yekaterinburg in a coin. Branches liked... look like real. At first there was a slight smell of plastic... but quickly left. Slightly deformed were, but straighten easily. I'm very happy. In the photo I have a palm of 3 branches. .. 1 piece 123 cm and 2 pieces 88 cm
Very fast delivery, thanks for this to the store. I ordered 88 cm 1 branch, added to the living flower, not enough, I will order even higher. For the first time I order artificial division, not disappointed, from the distance it looks "like natural". Recommend
Just something not great: the rods folded at 180 °, hard to put back straight!
Like real! Very satisfied, thank you for very fast delivery! I bought three branches, looks fluffy.
Delighted with the purchase. The first day of the planned margin arrived. Well informed throughout the shipment.
Well made, looks natural
Very beautiful palm like real. delivery Fast. packed Super. nothing crumpled. store recommend