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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Thank you good product, fast shipping, excellent store
The product is apparently good. The material is resistant sewing, but must see if take on time use. The valve is good and good flow.
It is difficult to suck up a lot of water quickly, but the product is pretty good at its job
The goods did not come because of the scammers from zeenio who stole my parcel, do not order receipt through them. To the store there are no complaints, made a refund.
It looks like norms. I will add later
Well exact as I expected.
My first hydrator. The smell is unlikely to once completely fade. So I throw into the water always lemon
It is as in description. There is a little smell, but I will expose it for some days in the air and I believe it will be ok. I'll write again.
Stinks, pretty much, but I think washing with citric acid will fix everything
Looks like in the picture. If you use comments-I'll add a review
As described - Bicarb of Soda to nix the smell, all good now..
This thing is amazing I wish they made them in 0.5L sizes to fit even better on my chest bag
Nice bag. In the case did not try, everything looks fine.
Hydropak is good, there is no chemical smell. The valve works. The tube is quite rigid, but on the other hand it is less likely that it will accidentally be pressed. The protective cap is not very convenient.
works perfectly and is just as described. I recommend this product!
Very nice
Harsh hose, in my opinion. No smell, everything is fine with it.
A great product. Lock reliable, do not miss. Smell is removed soda water or after one use.
Run in the mountains, an essential thing! It works, very convenient, the training summer now without it anywhere. Earlier, he took with him a bunch of bottles. The material is soft silicone, water well, easy to use, just pinch valve teeth.
Received product very fast, recommend the supplier very good
Well finished and cost. The valve opens making pressure with teeth. Found super practical. Recommend!
The brigade. Looks great
The bag is rather simple But meets its function, the water not spilled and spray nozzle is practical, the only thing is that the water has a light plastic taste that is But will go with the use, wash up before first use.
Is described as such, missing try, But at the moment is foremost well
Product as described, arrived at the deadline; packing was good and came within the allotted time. Recommend both the product as this store