We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is just super cool. No smell, inside air bags, 2 belts included. Workmanship and color at height
The handbag is great, everything is even. I'm very pleased. And came very quickly. T roomy.
Packaging was great keeping bag in shape. Gorgeous colour, love it! Fast shipping.
The bag waited 40 days, but the wait was not in vain. It looks small, but everything you need is easy to fit. One inner zipper pocket and magnet. Two straps. The material is dense, no lining. I just fell in love with her. I hope that it will serve me for more than one year.
I liked the bag very much, thank you
I like it!
As in the photo. 2 belt. It was 16 days before Volgograd.
The bag is stylish, very light, roomy, hard enough, comfortable belts, let's see how it will behave in the cold Time Delivery to St. Petersburg month
Finally I have getraut a green bag to buy, looks super out I am amazed.
The bag surpassed my expectations. It closes on the hood. Inside there is one small compartment on the lock.
Very comfortable bag, not big and not small. It came in time, everything was tracked, packed perfectly. The store put not a big present in the form of a keychain, very nice
Corresponds to the description. The color is lighter than in the photo.
The bag is very pretty. Was well packed, not at all. It's not big, but quite roomy.
Cute bag, two straps. There was a small smell, now it's gone. Minus ~ there is no general lock. In general, a good bag for the summer.
I liked the bag. All as in the description. Thank you
Mentge in size
Bag, good. Does not smell, not crumpled. I thought it would be more, but roomy. The order is satisfied.
The bag is roomy. Well packed. I came quickly.
Цвет приятный, хорошая фурнитура, посторонних запахов нет, очень довольна, прикрепляю фото со вспышкой и без
Top bag! I ordered under the shoes, coincided with the color! Packed perfectly, the form is whole. The bag is very not big. 2 straps included
I did not expect that everything will be as accurate as in the description, an excellent bag
Delivery is fast, the goods correspond to the description. The color is light beige, very beautiful. It is packed all thoroughly with air pillows inside. Seller recommend!