We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got it broken and a truck was missing a back door but you can buy here safely the saleswoman accepted me without any problem the full return, is good and serious and responsible, unfortunately I can't recommend this item but I assure you I would buy back here, Nice and attentive saleswoman I recommend this shop and the saleswoman, she deserves my 5⭐Thank you friend for your understanding.
This one is really good
Ordered 14.01.2022-received 02.02.2022 Great Machine. Strong and beautiful. Rear doors open and inside can be folded different items. That's what my baby does. Recommend
Excellent store! Fast shipping, thanks
Not quite metal toys, looks not so reliable, packed in a normal film. But sent fast and received also fast.
Great little truck. Ideal for wargaming with 28mm figures.
Order Received. thank you
Excellent, fits very well with figurines in 28mm as elements of decor.
Like-B norms, the grandson did not break the first time!
I received it by passport. the machine is factory, by weight heavy (top metal, all the rest of the plastic). I think the store is super-reliable.
Unakuyujmo for the book, yakyustvo Good.
Good looking toy
It's broken. Regrettable.
Parcel from Kong to Russia, Saratov. Paid on October 2, sent on October 3, received on October 20, 2021. Scale close to 1/43. The model itself with an inertial mechanism. In the cabin there is no steering wheel, there are no seats. The model itself is something between zis 151 and ZIL 164. In general, for such money and free delivery-excellent!
A beautiful, beautiful model! We have in the shops of taikhi for some reason there is no