We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
actually this is 2nd time buying this cream and recommend the store because I received my order in 3 days and I also receivefree hand ceam thanks
This product is very effective and can quickly remove black spots and melanin deposits that have been bothering me for a long time, making my skin look radiant and radiant. The best part is that my skin is radiant and fair, and I really like it.
Perfect product for dark skin, within 4 weeks my complexion was brightened and melanin and dark spots were reduced, I highly recommend it to anyone trying to whitening skin, It's a miracle
This product doesn’t brighten the skin as claimed but it is an effective anti aging cream, I bought it purposely to brighten my skin but now I want to maintain my natural skin tone because the cream has cleared rashes on my thigh and calf that looked like a strawberry skin. And it’s clearing lines and acne holes on my face. So if if you want to brighten your skin it won’t but assure you it will rejuvenate your skin.
well package and very fast delivery let's start using it and come back to tell about the result
A very good cream I recommend V
Excellent product and super fast shipping I recommend the store 100%! Thanks
I am very well protected, as to the effect I do not know, since it is the first time that I will use, but I hope to have an effect on my purpose.
I haven't tried it yet. Hopefully good results. Thanks for bonus yes
I recieve my package after 3 days !!!! Very happy thanks
Very good, Perfect product for dark skin, within 6 weeks my complexion was brightened, melanin and dark spots were reduced, and it's a great price，I highly recommend it to anyone trying to lightening skin
You can clearly see my legs are getting whiter and the darkness is gradually diminishing, I am really happy, I tried to go to the beauty salon and spend a lot of money to remove these black spots with lasers, but it didn't work . This product has saved me and I am so grateful for this product. I want to resell these products to help more people
"I LOVE IT, I mix the body lotion and serum every time, I have observed melanin fade gradually, dark spots are lightened, my skin is glowing now, I have also used this on my neck and knuckle, no irritation, large capacity bottle, enough one month's supply, Great for dark skin lightening
I am grateful to store for shipping these items very fast and clean packaging, also thanks for the free gift
I really did not expect such fast delivery thanks to the store I only have to try the products
I received my shipment the delivery was fast thank you very much to the store
Very fast delivery and thanks store for hand cream
I was satisfied, this is the second time I use it so I highly recommend you
Package received very quickly, everything is OK and thanks for the gift
It's a good product I love
I just got this one. I will try it and see. Thank you for the gift.
I received my order well thank you very much