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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Cute
Nice hat, but it came very wrinkled. arrive with a ear ballon to avoid great deformations, but the wing wrinkle an fold very much. I have to see if could recover is form because look and feel good.
The hat was quite dense, it keeps its shape well. I came intact, not at all. I really liked it, just what I wanted and expected to get, also such a delicious price)
I got a hat, but I was disappointed. The whole thing came down. The package was torn so that the package was unreliable. In diameter it turned out to be big for me and adjustment does not save. I'll try to replace it with an elastic band, maybe it will be better. And I hope we can steam.
With the store did not communicate Hat cool)
A good product for your money. The color is the same. The first 3 photos are in what condition the hat came. She was without an extra cushion in the dome, and therefore turned into a cake, after the inflated package blew out. The felt itself is slightly thinner than expected, softer. But the shape holds. I would like the hat to clearly keep the shape and fields firm, but again, for 300 R norms. Especially not fail, only because of the creases. I can see the food. It's been weeks for 2-3. But the last 2 photos-after my 2-hour histories with steam mode of iron, towel, piece of cardboard and a jar. And still remained a room on the dome. In short, you want a decent hat-spend a little more, but buy a good one. If you are satisfied with a good average-an excellent option. Sits perfectly. It looks even better.
Came very crumpled, because it was packed only in a package.
Cute and shipping fast summer
Hat good, fabric looks good. Came a little crumpled.
Super loved
A little thread, not all sewn. But overall таыаром happy.
Fun, won dense bіlsh spring/osіn
love the hat thank you and the amazing service.. Regards Mary Hartley
Me, unfortunately, small (but I bought for a photo shoot
A little stuck and moved out seam)) but not critical. For a great price
Excellent hat, came in a vacuum, not folded. I happy
It's a little wrinkled and מצליח להתיישר
Ideal for the price, in a way. Wear the crown
Get wrinkled
Little Big but cute
Hat came heavily wrinkled, with obscure curved seams, for some reason in two places stitched black thread apparently thread in color is not enough. Well, for the price of course complain, but all the same)
All good
The material is very simple like cardboard. Sent wrong packed too. But very nice after of all
Beautiful! It came very good! Tnx. I recomended this store