We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery week. For such a good day
For Parita si E is excellent
Excellent backpack, I liked
It's a whole! My daughter stood 13 kg.
Came pretty fast Came in a combined package Came well packaged NOTICE There is NO ALUMINUM HOLDERS IN THE BACK!!! Very simple backpack NOT FOR HIKKING!!
Got it! Cool!
Fast delivery, the goods are super
As in the photo! Delivery to Moscow for 7 days E, bought for 1500 rubles If that write in Telegram antosha220
I liked the product very much
Product conforms to order and fast delivery. OK
Backpack is normal. As tactical definitely no, as tourist-Yes
Quickly, clearly, I'm happy, I will not say how it will be in operation, but it looks clearly)
I liked the backpack, it consists of 2 layers, the upper is quite dense, the inner lining, you can turn it out, the trash is comfortable! Pockets are many, but small. External straps for suspension of accessories, very short, will have to grow. The waist belt is long, but the chest is very short, it does not stretch with clothes, it will also have to be refined. The price of the backpack, the lowest, of such, took for 1470r. Delivery, about a week to the Moscow region. Seller-well done!
Very disappointed, did not get it
As large and comfortable as I think thank you very much.
Generally Super!!! I liked everything.
On a hiking trip does not fit, soft. I carried 20 kg 6 km to the parking and back, for such tasks OK, burst only fastening straps
Only you need to understand how to strap)))
Great product, not imagined she was so great!! Recommend
Nice backpack. Delivery fast
Good and quick. 8 days after Germany Hamburg. Wow..
Delivered quickly. Looks good. The seams do not slip from pulling up with their hands. I don't know how I'm going to behave.